Shipping policy

Good things are worth the wait. Lucky for you, this won't take long.

Every order is packed with care and shipped from Washington, USA.

Processing Time

Orders are typically processed within 1–3 business days. During new launches, promotions, or holidays, processing times may be slightly longer.

Shipping

Once your order ships, you'll receive a confirmation email with tracking information.

Delivery times vary depending on your shipping method and destination.

Incorrect Addresses

Please double-check your shipping address before placing your order. Hearted Club isn't responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

Once your package has been handed to the shipping carrier, delivery is outside of our control. If your tracking shows your package is delayed or lost, we're happy to help point you in the right direction and work with you to find a solution.